Capita/IBS merger could damage competition

The Competition Commission (CC) has provisionally concluded that the completed acquisition by Capita Group plc (Capita) of IBS OPENSystems plc (IBS) could damage competition in the market for the supply of revenues and benefits software to local authorities in the UK.

Before the merger, both Capita and IBS sold revenues and benefits software, which is used by local authorities to collect council tax and business rates revenue and to make certain benefit payments. Although the two companies also both supplied social housing software systems to social housing organizations, the CC has provisionally concluded that the merger would not significantly reduce competition in that particular market.

Christopher Clarke, Inquiry Group Chairman, commented:

This merger combines two closely competing suppliers of revenues and benefits software to local authorities, leaving only one other supplier actively competing for business. In a stable market with little prospect of entry by new suppliers, our provisional conclusion is that the enlarged Capita revenue and benefits business will be able to take advantage of the lack of competition, for example by increasing prices or reducing levels of service to its customers.

We consider it likely that the adverse effects of the merger will have an impact on all customers, whether they are in the process of tendering for new revenues and benefits software or already have a contract for such software in place.

We do not have similar concerns about the market for social housing software, where there are considerably more suppliers in competition with the merged company.

We will now consult on appropriate ways to address the loss of competition, which could include a requirement for Capita to sell all or part of the acquired business.

A summary of the provisional findings has been published today at http://www.competition-commission.org.uk along with a Notice of possible remedies to address the competition concerns, such as partial and full divestments. The full provisional findings report will be published shortly.

The CC would like to hear from all interested parties about the provisional findings in writing by 27 April 2009, and about the Notice of possible remedies by 20 April 2009. To submit evidence, please email david.fowlis@cc.gsi.gov.uk or write to:

David Fowlis
Inquiry Manager
Competition Commission
Victoria House
Southampton Row
LONDON
WC1B 4AD

The CC is expected to publish its final report by 5 May 2009.

Source:

COI ref 172494P

http://nds.coi.gov.uk/content/detail.asp?NewsAreaID=2&ReleaseID=397385

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