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	<title>BizNewz.co.uk &#187; Customer Support</title>
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	<pubDate>Wed, 01 Feb 2012 16:21:39 +0000</pubDate>
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		<title>Gartner Reveals Top IT Predictions for 2012 and Beyond</title>
		<link>http://biznewz.co.uk/business_news/2011/699/699</link>
		<comments>http://biznewz.co.uk/business_news/2011/699/699#comments</comments>
		<pubDate>Fri, 02 Dec 2011 10:40:13 +0000</pubDate>
		<dc:creator>John Walker</dc:creator>
		
		<category><![CDATA[Accounts]]></category>

		<category><![CDATA[Business Culture]]></category>

		<category><![CDATA[Business Software]]></category>

		<category><![CDATA[Contact Management]]></category>

		<category><![CDATA[Cost Management]]></category>

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		<category><![CDATA[Down sizing / Retraction]]></category>

		<category><![CDATA[E-commerce]]></category>

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		<category><![CDATA[Information Security]]></category>

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		<category><![CDATA[Market Research]]></category>

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		<category><![CDATA[Regulation]]></category>

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		<category><![CDATA[Standards]]></category>

		<category><![CDATA[Technology]]></category>

		<category><![CDATA[The Work Place]]></category>

		<category><![CDATA[CIOs]]></category>

		<category><![CDATA[client-side applications]]></category>

		<category><![CDATA[cloud]]></category>

		<category><![CDATA[Cloud Computing]]></category>

		<category><![CDATA[Cloud Security Certification]]></category>

		<category><![CDATA[customer-sensitive data]]></category>

		<category><![CDATA[Daryl Plummer]]></category>

		<category><![CDATA[economies of scale]]></category>

		<category><![CDATA[enterprise social software]]></category>

		<category><![CDATA[Gartner]]></category>

		<category><![CDATA[Global 1000 companies]]></category>

		<category><![CDATA[Google]]></category>

		<category><![CDATA[IBM]]></category>

		<category><![CDATA[Inc.]]></category>

		<category><![CDATA[Industrialized low-cost IT services (ILCS)]]></category>

		<category><![CDATA[market consolidation]]></category>

		<category><![CDATA[megavendors]]></category>

		<category><![CDATA[Microsoft]]></category>

		<category><![CDATA[mobile]]></category>

		<category><![CDATA[mobile application]]></category>

		<category><![CDATA[operational costs]]></category>

		<category><![CDATA[Oracle]]></category>

		<category><![CDATA[smartphones]]></category>

		<category><![CDATA[tablets]]></category>

		<category><![CDATA[VMware]]></category>

		<guid isPermaLink="false">http://biznewz.co.uk/?p=699</guid>
		<description><![CDATA[Gartner, Inc. has revealed its top predictions for IT organizations and users for 2012 and beyond. Analysts said that the predictions herald changes in control for IT organizations as budgets, technologies and costs become more fluid and distributed.
This year&#8217;s selection process included evaluating several criteria that define a top prediction. The issues examined included relevance, [...]]]></description>
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		<item>
		<title>OSCAR Introduces Marketing Initiative for Franchisees</title>
		<link>http://biznewz.co.uk/business_news/2011/636/oscar-introduces-marketing-initiative-for-franchisees</link>
		<comments>http://biznewz.co.uk/business_news/2011/636/oscar-introduces-marketing-initiative-for-franchisees#comments</comments>
		<pubDate>Mon, 22 Aug 2011 14:57:00 +0000</pubDate>
		<dc:creator>John Walker</dc:creator>
		
		<category><![CDATA[Brands]]></category>

		<category><![CDATA[Business Support Services]]></category>

		<category><![CDATA[Customer Retention]]></category>

		<category><![CDATA[Customer Support]]></category>

		<category><![CDATA[Food, Drink and Tobacco Retail]]></category>

		<category><![CDATA[Franchises]]></category>

		<category><![CDATA[Franchising Out]]></category>

		<category><![CDATA[Hampshire]]></category>

		<category><![CDATA[Marketing]]></category>

		<category><![CDATA[Marketing Facilities]]></category>

		<category><![CDATA[Pet Services]]></category>

		<category><![CDATA[OSCAR]]></category>

		<category><![CDATA[think outside the box]]></category>

		<guid isPermaLink="false">http://biznewz.co.uk/?p=636</guid>
		<description><![CDATA[Running her business for five years Clare Muir, from Hampshire, took up a new OSCAR marketing initiative that has helped her to see the bigger picture on how to promote and refocus the image of her business.
&#8220;Even after running a successful OSCAR business for five years I still needed to know more and a new [...]]]></description>
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		<item>
		<title>How to Save Money on Your Marketing</title>
		<link>http://biznewz.co.uk/business_news/2011/613/how-to-save-money-on-your-marketing</link>
		<comments>http://biznewz.co.uk/business_news/2011/613/how-to-save-money-on-your-marketing#comments</comments>
		<pubDate>Fri, 05 Aug 2011 10:04:40 +0000</pubDate>
		<dc:creator>Hazel Prive</dc:creator>
		
		<category><![CDATA[Advertising and Marketing Services]]></category>

		<category><![CDATA[Brands]]></category>

		<category><![CDATA[Business Software]]></category>

		<category><![CDATA[Computer Services]]></category>

		<category><![CDATA[Contact Management]]></category>

		<category><![CDATA[Cost Management]]></category>

		<category><![CDATA[Customer Support]]></category>

		<category><![CDATA[Ideas and Innovation]]></category>

		<category><![CDATA[Information Technology]]></category>

		<category><![CDATA[Marketing]]></category>

		<category><![CDATA[Marketing Facilities]]></category>

		<category><![CDATA[Publishing]]></category>

		<category><![CDATA[Reputation]]></category>

		<category><![CDATA[Technology]]></category>

		<category><![CDATA[Telecommunications]]></category>

		<category><![CDATA[Telecommunications Services]]></category>

		<category><![CDATA[UK]]></category>

		<category><![CDATA[Powwownow.co.uk]]></category>

		<category><![CDATA[social networks]]></category>

		<guid isPermaLink="false">http://biznewz.co.uk/?p=613</guid>
		<description><![CDATA[As a small business there is very little money in the budget for PR, marketing and communications, so why not do it yourself?
There are many things that you need to consider when you start a new business, but one of the most important things you need to think about is both your communications and PR. [...]]]></description>
		<wfw:commentRss>http://biznewz.co.uk/business_news/2011/613/how-to-save-money-on-your-marketing/feed</wfw:commentRss>
		</item>
		<item>
		<title>My Top Productivity Tools for Small Businesses</title>
		<link>http://biznewz.co.uk/business_news/2011/586/my-top-productivity-tools-for-small-businesses</link>
		<comments>http://biznewz.co.uk/business_news/2011/586/my-top-productivity-tools-for-small-businesses#comments</comments>
		<pubDate>Wed, 26 Jan 2011 16:47:08 +0000</pubDate>
		<dc:creator>Ruben Kostucki</dc:creator>
		
		<category><![CDATA[Business Continuity Planning]]></category>

		<category><![CDATA[Business Services, Products and Solutions]]></category>

		<category><![CDATA[Business Software]]></category>

		<category><![CDATA[Contact Management]]></category>

		<category><![CDATA[Customer Support]]></category>

		<category><![CDATA[Ideas and Innovation]]></category>

		<category><![CDATA[Information Technology]]></category>

		<category><![CDATA[Marketing]]></category>

		<category><![CDATA[Procurement]]></category>

		<category><![CDATA[Project Management]]></category>

		<category><![CDATA[Technology]]></category>

		<category><![CDATA[Telecommunications]]></category>

		<category><![CDATA[Worldwide]]></category>

		<category><![CDATA[Dropbox]]></category>

		<category><![CDATA[Echosign]]></category>

		<category><![CDATA[Evernote]]></category>

		<category><![CDATA[Highrise]]></category>

		<category><![CDATA[Hootsuite]]></category>

		<category><![CDATA[MessageBase]]></category>

		<category><![CDATA[Paymo]]></category>

		<category><![CDATA[Teambox]]></category>

		<guid isPermaLink="false">http://biznewz.co.uk/?p=586</guid>
		<description><![CDATA[As the founder of an organisation that helps small businesses grow, one of the key challenges often faced by owners is how to increase my productivity.
At a basic level, increasing productivity starts with developing an optimised, streamlined workflow for day-to-day company administration. Thankfully, there are literally dozens of tools that can help you do just [...]]]></description>
		<wfw:commentRss>http://biznewz.co.uk/business_news/2011/586/my-top-productivity-tools-for-small-businesses/feed</wfw:commentRss>
		</item>
		<item>
		<title>Barclays Extends Support Package to Some Businesses Whose Operations are Affected By Snow</title>
		<link>http://biznewz.co.uk/business_news/2010/566/barclays-extends-support-package-to-some-businesses-whose-operations-are-affected-by-snow</link>
		<comments>http://biznewz.co.uk/business_news/2010/566/barclays-extends-support-package-to-some-businesses-whose-operations-are-affected-by-snow#comments</comments>
		<pubDate>Fri, 03 Dec 2010 15:25:02 +0000</pubDate>
		<dc:creator>John Walker</dc:creator>
		
		<category><![CDATA[Business Banking]]></category>

		<category><![CDATA[Business Continuity Planning]]></category>

		<category><![CDATA[Critical Infrastructure]]></category>

		<category><![CDATA[Customer Support]]></category>

		<category><![CDATA[Financial Resources]]></category>

		<category><![CDATA[Scotland]]></category>

		<category><![CDATA[UK]]></category>

		<guid isPermaLink="false">http://biznewz.co.uk/?p=566</guid>
		<description><![CDATA[Responding to the implications of the heavy recent snowfalls, Barclays Business is offering a financial support package to all of its affected business banking customers.
Travers Clarke-Walker, Director of Product and Marketing, Barclays Business, said: “Snow is impacting across the UK, making it impossible for some businesses to operate. We can take some of the worry [...]]]></description>
		<wfw:commentRss>http://biznewz.co.uk/business_news/2010/566/barclays-extends-support-package-to-some-businesses-whose-operations-are-affected-by-snow/feed</wfw:commentRss>
		</item>
		<item>
		<title>Why Media Metrica Limited opted for Software as a Service (SaaS)</title>
		<link>http://biznewz.co.uk/business_news/2010/569/why-media-metrica-limited-opted-for-software-as-a-service-saas</link>
		<comments>http://biznewz.co.uk/business_news/2010/569/why-media-metrica-limited-opted-for-software-as-a-service-saas#comments</comments>
		<pubDate>Fri, 03 Dec 2010 14:13:35 +0000</pubDate>
		<dc:creator>John Walker</dc:creator>
		
		<category><![CDATA[Business Software]]></category>

		<category><![CDATA[Contact Management]]></category>

		<category><![CDATA[Customer Support]]></category>

		<category><![CDATA[Deals and Agreements]]></category>

		<category><![CDATA[Fashion, Trends and Memes]]></category>

		<category><![CDATA[Ideas and Innovation]]></category>

		<category><![CDATA[Information Technology]]></category>

		<category><![CDATA[Internet Services]]></category>

		<category><![CDATA[London]]></category>

		<category><![CDATA[Manufacturing]]></category>

		<category><![CDATA[Media and Creative Services]]></category>

		<category><![CDATA[Product Research and Development]]></category>

		<category><![CDATA[Startups]]></category>

		<category><![CDATA[Technology]]></category>

		<category><![CDATA[Waste Management and Environmental Services]]></category>

		<category><![CDATA[SaaS]]></category>

		<category><![CDATA[SAP]]></category>

		<category><![CDATA[SAP Business ByDesign]]></category>

		<category><![CDATA[The City]]></category>

		<guid isPermaLink="false">http://biznewz.co.uk/?p=569</guid>
		<description><![CDATA[The Creator of Innovative Blast-mitigated Recycling Pods Puts Faith in Software as a Service (SaaS)
SAP today announced that Media Metrica Limited (trading as “Renew Solution” or simply “Renew”), the company behind the blast-mitigated recycling receptacles that broadcast real-time content on City of London’s streets scheduled for launch in 2011 has invested in SAP Business ByDesign [...]]]></description>
		<wfw:commentRss>http://biznewz.co.uk/business_news/2010/569/why-media-metrica-limited-opted-for-software-as-a-service-saas/feed</wfw:commentRss>
		</item>
		<item>
		<title>Free Business Seminar - Essex - Build A Better Business</title>
		<link>http://biznewz.co.uk/business_news/2010/550/free-business-seminar-essex-build-a-better-business</link>
		<comments>http://biznewz.co.uk/business_news/2010/550/free-business-seminar-essex-build-a-better-business#comments</comments>
		<pubDate>Tue, 23 Nov 2010 16:20:45 +0000</pubDate>
		<dc:creator>John Walker</dc:creator>
		
		<category><![CDATA[Accounts]]></category>

		<category><![CDATA[Business Software]]></category>

		<category><![CDATA[Contact Management]]></category>

		<category><![CDATA[Customer Support]]></category>

		<category><![CDATA[E-commerce]]></category>

		<category><![CDATA[Essex]]></category>

		<category><![CDATA[Information Technology]]></category>

		<category><![CDATA[Reporting]]></category>

		<category><![CDATA[Sales]]></category>

		<category><![CDATA[Startups]]></category>

		<category><![CDATA[Trade Shows, Seminars and Exhibitions]]></category>

		<category><![CDATA[UK]]></category>

		<category><![CDATA[Mamut]]></category>

		<guid isPermaLink="false">http://biznewz.co.uk/?p=550</guid>
		<description><![CDATA[A free seminar provided by Colchester Business Enterprise Agency, Colbea and Mamut Business Software Solutions will be held on 26th November 2010 at COLBEA Business Centre, 1 George Williams Way, Colchester, CO1 2JS.
Topics covered include:
9 - 11 am:  For Start Up Businesses &#38; New Businesses - Give Your Business the Start it Deserves!

E-commerce
Contact Management &#38; [...]]]></description>
		<wfw:commentRss>http://biznewz.co.uk/business_news/2010/550/free-business-seminar-essex-build-a-better-business/feed</wfw:commentRss>
		</item>
		<item>
		<title>SMEs still not catching on to social networking</title>
		<link>http://biznewz.co.uk/business_news/2010/467/smes-still-not-catching-on-to-social-networking</link>
		<comments>http://biznewz.co.uk/business_news/2010/467/smes-still-not-catching-on-to-social-networking#comments</comments>
		<pubDate>Thu, 01 Jul 2010 14:49:38 +0000</pubDate>
		<dc:creator>John Walker</dc:creator>
		
		<category><![CDATA[Brands]]></category>

		<category><![CDATA[Critical Infrastructure]]></category>

		<category><![CDATA[Customer Support]]></category>

		<category><![CDATA[Distribution Channels]]></category>

		<category><![CDATA[Equipment & Operational Resources]]></category>

		<category><![CDATA[Fashion, Trends and Memes]]></category>

		<category><![CDATA[Ideas and Innovation]]></category>

		<category><![CDATA[Information Technology]]></category>

		<category><![CDATA[Internet Services]]></category>

		<category><![CDATA[Market Research]]></category>

		<category><![CDATA[Marketing]]></category>

		<category><![CDATA[Marketing Facilities]]></category>

		<category><![CDATA[Product Research and Development]]></category>

		<category><![CDATA[Recruitment]]></category>

		<category><![CDATA[Reputation]]></category>

		<category><![CDATA[Sales]]></category>

		<category><![CDATA[Surveys]]></category>

		<category><![CDATA[Technology]]></category>

		<category><![CDATA[Telecommunications Services]]></category>

		<category><![CDATA[UK]]></category>

		<guid isPermaLink="false">http://biznewz.co.uk/?p=467</guid>
		<description><![CDATA[Some interesting results from a survey by Insurantz.com showing Small businesses are still not catching on to social networking.

Just 16% of UK SMEs embrace sites like Facebook or Twitter as essential tools for business
56% of businesses put off by lack of understanding
65% have yet to see any benefit from social networking
Leisure and tourism industry most [...]]]></description>
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		</item>
		<item>
		<title>New observations of volcanic dust</title>
		<link>http://biznewz.co.uk/business_news/2010/414/new-observations-of-volcanic-dust</link>
		<comments>http://biznewz.co.uk/business_news/2010/414/new-observations-of-volcanic-dust#comments</comments>
		<pubDate>Tue, 20 Apr 2010 15:12:17 +0000</pubDate>
		<dc:creator>John Walker</dc:creator>
		
		<category><![CDATA[Business Continuity Planning]]></category>

		<category><![CDATA[Critical Infrastructure]]></category>

		<category><![CDATA[Customer Support]]></category>

		<category><![CDATA[Environmental Issues]]></category>

		<category><![CDATA[Equipment & Operational Resources]]></category>

		<category><![CDATA[Europe]]></category>

		<category><![CDATA[Scotland]]></category>

		<category><![CDATA[Surveys]]></category>

		<category><![CDATA[Transport and Distribution]]></category>

		<category><![CDATA[UK]]></category>

		<category><![CDATA[Eyjafjallajökull volcano]]></category>

		<guid isPermaLink="false">http://biznewz.co.uk/?p=414</guid>
		<description><![CDATA[Met Office scientists have been working with the Universities of Reading and Hertfordshire to gather comprehensive data about the potential danger to aircraft from the volcanic plume that has been emitted from the recent eruption of Eyjafjallajökull in Iceland.
The volcanic dust was measured using newly-developed probes that attach to meteorological balloons that can be used [...]]]></description>
		<wfw:commentRss>http://biznewz.co.uk/business_news/2010/414/new-observations-of-volcanic-dust/feed</wfw:commentRss>
		</item>
		<item>
		<title>What is Google Wave?</title>
		<link>http://biznewz.co.uk/business_news/2009/273/what-is-google-wave</link>
		<comments>http://biznewz.co.uk/business_news/2009/273/what-is-google-wave#comments</comments>
		<pubDate>Thu, 05 Nov 2009 10:02:23 +0000</pubDate>
		<dc:creator>John Walker</dc:creator>
		
		<category><![CDATA[Business Culture]]></category>

		<category><![CDATA[Business Software]]></category>

		<category><![CDATA[Computer Services]]></category>

		<category><![CDATA[Customer Support]]></category>

		<category><![CDATA[Fashion, Trends and Memes]]></category>

		<category><![CDATA[Ideas and Innovation]]></category>

		<category><![CDATA[Information Technology]]></category>

		<category><![CDATA[Internet Services]]></category>

		<category><![CDATA[Market Research]]></category>

		<category><![CDATA[Product Launches]]></category>

		<category><![CDATA[Skills and Training]]></category>

		<category><![CDATA[Technology]]></category>

		<category><![CDATA[Telecommunications]]></category>

		<category><![CDATA[Telecommunications Services]]></category>

		<category><![CDATA[Television and Radio Broadcasting]]></category>

		<category><![CDATA[Worldwide]]></category>

		<category><![CDATA[Google IO]]></category>

		<category><![CDATA[Google Wave]]></category>

		<category><![CDATA[Wave Protocol]]></category>

		<guid isPermaLink="false">http://biznewz.co.uk/?p=273</guid>
		<description><![CDATA[Google Wave Protocol was demo&#8217;d at the 2009 Google IO Conference in May this year.
You can see the long developer&#8217;s demo video. But, below is a shorter introduction to this new radical concept that may, one day, become a replacement to &#8216;traditional&#8217; email.

There is one key aspect of Wave that the video (above) does not [...]]]></description>
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